As someone who has successfully led a university's IT strategic planning process, I have come up with my Top 10 recommendations for other brave souls about to undertake this fun.
1. IT does not exist in a vacuum. Make sure you involve the community of users in the process.
2. Address SWOT before the process. Get it out of the way so that you can discuss progress as opposed to reliving all of the many reason you "can't" do something.
3. Avoid getting hung up on the technology itself. What do you want on the macro level?
4. Respect the mission, values, and strategic plan of the institution
5. Be clear about implementation from the beginning.... that will be the continuing process after the plan is developed.
6. Don't drag the process on. People hate going to meetings and working on lengthy projects. Just get what you need and then release them back to the wild.
7. Reality check.... are you planning things that are feasible and realistic?
8. Market both the process and the plan in order to get buy-in and backers
9. Bring in the naysayers early on. No one will more strongly support a plan than the converted.
10. Keep the process and open and the community informed throughout.....
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